Privacy Policy
Effective date: September 7, 2026
Luteal Pilates ("Luteal Pilates," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you use the Luteal Pilates mobile application, website, and related services.
1. Information We Collect
Depending on how you use Luteal Pilates, we may collect information such as:
- Name, email address, and account information.
- Authentication and login information.
- Membership, credit, class-access, and purchase information.
- App activity, such as classes accessed or purchased.
- Device, browser, diagnostic, and technical information.
- Information you voluntarily provide when contacting us for support.
We do not intentionally collect sensitive medical records or use the application as a medical-record system.
2. Payments
Payments may be processed through third-party payment providers such as Stripe or through an applicable mobile app marketplace. Luteal Pilates does not ordinarily receive or store your complete payment-card number. Payment providers may collect and process payment information according to their own privacy policies.
3. How We Use Information
We may use information to:
- Create, authenticate, and maintain user accounts.
- Provide access to purchased or included Pilates content.
- Manage credits, memberships, subscriptions, and transactions.
- Operate, maintain, troubleshoot, and improve the application.
- Respond to support requests and communicate important service information.
- Prevent fraud, abuse, unauthorized access, or other harmful activity.
- Comply with applicable legal and regulatory obligations.
4. Service Providers
We may use third-party providers to operate Luteal Pilates. These may include services for cloud hosting, authentication, databases, analytics, application infrastructure, and payments.
For example, Luteal Pilates may use Google Firebase for application infrastructure and Stripe for payment processing. These providers may process information as necessary to provide their services to us.
5. Sharing of Information
We may share information with service providers when necessary to operate the application, complete transactions, provide customer support, protect the service, or comply with law.
We may also disclose information if required by law, legal process, court order, or a valid request from a governmental authority, or when reasonably necessary to protect the rights, safety, and property of Luteal Pilates, our users, or others.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal requirements, and protect the security of the application.
Retention periods may differ depending on the type of information and the reason it is maintained.
7. Account and Data Deletion
You may request deletion of your Luteal Pilates account and associated personal information.
Instructions are available on our Account & Data Deletion page.
Certain information may be retained when required for legitimate legal, accounting, fraud-prevention, transaction-record, or security purposes.
8. Security
We use reasonable administrative and technical measures designed to protect information. However, no internet transmission, mobile application, or electronic storage system can be guaranteed to be completely secure.
9. Children's Privacy
Luteal Pilates is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us improperly, contact us so that we can review and address the matter.
10. Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, including rights to request access, correction, deletion, or other information about how your personal data is handled.
To submit a privacy request, contact luteal.pilates@gmail.com.
11. Changes to This Policy
We may update this Privacy Policy as the application, our practices, or legal requirements change. The effective date at the top of this page will be updated when a revised policy is published.
12. Contact Us
Questions about this Privacy Policy may be sent to:
Luteal Pilates
Email:
luteal.pilates@gmail.com